Terms of Service

Last Updated: March 2026

WA-Sender is a SaaS product operated by SAMTECHBD that enables businesses to send WhatsApp messages using the official WhatsApp Cloud API provided by Meta.

WA-Sender is an independent software product and is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta.

1. Acceptance of Terms

By accessing or using WA-Sender, you agree to be bound by these Terms of Service. If you do not agree, you must stop using the service immediately.

2. Description of Service

WA-Sender allows businesses to manage and send WhatsApp messages, templates, and campaigns through the official WhatsApp Cloud API.

3. User Responsibilities

You are fully responsible for all activities performed through your account
You must ensure recipients have given proper consent before receiving messages
You must comply with WhatsApp Business Messaging policies and Meta platform policies

4. Prohibited Use

Sending spam or unsolicited messages
Using the platform for illegal, fraudulent, or abusive activities
Attempting to disrupt, hack, or misuse the system

5. WhatsApp & Meta Compliance

Violations of WhatsApp or Meta policies may result in suspension of your WhatsApp number or WA-Sender account without notice. We are not responsible for such actions taken by Meta.

6. Account Security

You are responsible for maintaining the confidentiality of your login credentials, API keys, and connected business accounts.

7. Payments, Subscription & Refund Policy

Some features require paid subscriptions
All payments are final and non-refundable except for verified billing errors
Failure to pay may result in immediate service suspension
Canceling a subscription stops future billing but does not refund the current period

8. Service Availability

We do not guarantee uninterrupted service. Downtime may occur due to maintenance, server issues, or third-party API problems.

9. Limitation of Liability

SAMTECHBD and WA-Sender are not responsible for message delivery failures, WhatsApp number bans, loss of business, or any indirect or consequential damages arising from use of the platform.

10. Indemnification

You agree to indemnify and hold harmless SAMTECHBD and WA-Sender from any claims, damages, penalties, or legal actions arising from your misuse of the platform, violation of WhatsApp/Meta policies, or unlawful messaging activities.

11. Termination

We reserve the right to suspend or permanently terminate accounts that violate these Terms or any applicable WhatsApp/Meta policies.

12. Data & Privacy

Your use of WA-Sender is also governed by our Privacy Policy.

13. Changes to Terms

We may update these Terms at any time. Continued use of the service means you accept the updated Terms.

14. Contact Information

Email: support@wa-sender.info
WhatsApp: +8801551817584

Business Information

Business Name: SAMTECHBD
Product: WA-Sender
Country: Bangladesh