Privacy Policy

Last Updated: March 2026

WA-Sender is a SaaS product operated by SAMTECHBD. We provide WhatsApp messaging services using the official WhatsApp Cloud API provided by Meta.

WA-Sender is an independent software product by SAMTECHBD and is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta.

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Legal Basis for Processing

We process data based on:

• User consent
• Contractual necessity to deliver our services
• Compliance with legal obligations

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1. Information We Collect

• Name, email address, and phone number
• WhatsApp recipient phone numbers provided by you
• Message content (templates, text, media)
• Message delivery status, logs, and activity records

2. How We Use Data

• To send WhatsApp messages on your behalf
• To manage user accounts and subscriptions
• To provide customer support
• To improve system reliability and performance

3. User Responsibility & Compliance

You are responsible for ensuring that you have obtained proper consent from recipients before sending messages. You must comply with WhatsApp Business Messaging policies and Meta platform policies at all times.

4. Data Sharing

We may share limited data only with:

• Meta / WhatsApp Cloud API for message delivery
• Payment processors for subscription handling
• Secure hosting and infrastructure providers

We do not sell, rent, or misuse user data.

5. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system can guarantee absolute security.

6. Data Retention

• Message logs are stored for operational and troubleshooting purposes
• User data is retained until account deletion is requested

7. Data Deletion

You may request deletion of your personal data at any time:

https://wa-sender.info/wa-api/delete-data

8. User Rights

• Access your stored data
• Request correction or deletion
• Withdraw consent where applicable

9. Cookies

We use cookies only for authentication, session management, and improving user experience.

10. Payments

We do not store card or payment details. All payments are processed securely by third-party providers.

11. Third-Party Services

We are not responsible for the privacy practices of external services linked or integrated into our platform.

12. Policy Updates

We may update this Privacy Policy from time to time. Continued use of the service indicates acceptance of the updated policy.

13. Contact Information

Email: support@wa-sender.info
WhatsApp: +8801551817584

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Business Information

Business Name: SAMTECHBD
Product: WA-Sender
Country: Bangladesh